We do right by you—so we'll refund our fee if you do not have your company finished within 24 hours of signing our corporate data form to confirm details on the company. Call or email us, and we'll process your refund immediately.
What it doesn't cover:
We can't refund third-party processing fees (e.g. paid directly to our service partners or to facilitate fulfilling your order like banking or payment gateway fees) once you make a purchase. And, we can't refund government filing fees once we submit your paperwork to the government.
When it applies:
We can't guarantee specific legal outcomes when you use our products or services. For example, a company name that you like may not be available, which would delay the incorporation of the company as we wait for the correct name to become available. Or a trademark application might be filled out correctly but still get rejected by the government for reasons beyond our control. We can only refund our fee for issues we're directly responsible for. So if you purchase something and later change your mind, we can't issue a refund.
For customers with existing companies to be transferred to us, you will first need to inform your existing filing agent and have the filing agent file their resignation.